Why should I register for the Online Community?
The Online Community is available to the public, however, there are certain services which require a password to gain access. When you register, you will create a personal password for this access which will be linked to your user name.
Do I need to register each time I visit the Online Community?
No, you only need to register one time. If you wish to access any of the secured areas while visiting the site, you will be prompted to enter the user name and password that you created when you registered during your first visit to the site.
I forgot my password – what should I do?
You will only be prompted for your password if you are accessing a secure area. If you have forgotten your password, you can select the direct link “Retrieve your username or password” in the box below the login area. Enter your email address where indicated and your password will be sent to you immediately.
If I registered with the Online Community, why are there still some services that I can't access?
If you were unable to supply an USER ID# where indicated when you registered, you will need to wait a day or two for your registration to be validated until you are able to access the password protected areas. You will be notified by email when the validation process has been completed. Please feel free to browse the public services until then.
Some of the services are designed specifically for alumni who wish to share information with fellow alumni but not the public in general. Therefore, proprietary and personal information is password protected and access is granted only to alumni of the University.
I want to contact one of my classmates listed in the directory, but there isn't any contact information. Why not?
The classmate you wish to contact may not be registered. In order to protect the privacy of our alumni, we have chosen to show only the name, city & state and class year of our alums until they register and designate what information they would like to make available to other users.
The classmate may have already registered but has chosen to keep all of, or portions of, their personal information private and unavailable to other users in the directory.
How do I upload the picture of myself that I want to use for my profile page?
All photos must go through an approval process before they will be posted. To begin the process, click on the “Select Your Photo” option (found on your profile page) and follow the steps described. You will receive an email when the approval process has been completed. Once you have received the approval notification, you may go back to the photo selection option on your profile page and the picture will be available there. Simply choose the “Set Photo” option and your picture will be placed on your profile page.
Can I speak with a real person if I have a question?
Yes – please feel free to call the Alumni Relations Office at 877-BSU-ALUM (877-278-2586 – toll free).
